What Our Customers Say
⭐ 4.8/5 EXCELLENT RATING TRUSTED BY OUR CUSTOMERS
FAQ
Are all products authentic?
Yes, every item in our collection is thoroughly authenticated by our experts. We guarantee authenticity on every purchase.
What is the condition of the items?
Our products range from like-new to gently used, with all details and photos clearly displayed on each product page.
Do they come with certificates or packaging?
Some items may come with original packaging, dust bags, or authenticity cards if available. Please refer to the product description for specific details on what’s included.
Can I reserve an item I’m interested in?
We currently do not offer item reservations. Our inventory is limited, so we recommend purchasing your desired item as soon as possible to secure it.
How long does shipping take?
Orders are typically processed within 72 (business) hours. Shipping times vary based on location but generally range from 1–7 business days within Europe.
Can I track my order?
Absolutely! All orders include tracking information, so you can follow your package every step of the way.
What payment methods do you accept?
We accept a variety of secure payment methods, including major credit cards and local payment options. All payments are processed securely through Stripe.
What is the return policy?
We offer a 14-day hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it for a refund. For full details, please visit our Returns Policy page.
Explore More Timeless Pieces
Join customers from across 15+ EU countries who trust ReLuxe Room for curated, authenticated pre-loved luxury. Discover our handpicked edit - from rare vintage treasures to iconic designer classics and find your next forever piece.

Why Choose ReLuxe Room?
Luxury with Integrity
Every piece in our collection is carefully authenticated by experts with years of experience in luxury fashion. You receive peace of mind and the confidence that your item is truly original.
Sustainability Loved Across Europe
We give designer bags a second life - supporting circular fashion and reducing waste. Trusted by clients across Europe, we believe timeless style and sustainability go hand in hand.
Exceptional Service
From browsing to unboxing, our team is here to ensure a seamless and personal experience. Think of us as your trusted destination for pre-loved luxury - delivered with care.